Great service and great people to work with. After a new transmission installed a new noise developed. They took the truck back in and did a thorough inspection, and actually correcting a couple of items I did not even know about, AT NO CHARGE! They found the noise fixed it and I was back on the road. I would recommend this shop to anyone and they gained a new customer with their expert service.
1 yr to the day after we bought our vehicle from a local dealer our transmission left me stranded on the highway to work. I had it towed to Certified Transmission here in Topeka, shortly after, they had it back on the road again in no time. I highly recommend this shop, and the crew and management, they are top notch!
Great customer service! Jacob Brown was quick to figure out what was wrong with my 06 Titan and the estimate was fair and just. He's friendly, knowledgeable, and provides excellent customer service. I had to bring the truck back down to the shop and Jacob did everything he could to complete the repair timely and at a fair price. I would recommend Jacob and your shop to anyone!
The group at this office have been very friendly and helpful. They explained the problem and worked with me financially as well as timing of the repair. They even had a loaner car for my use. It is been about 1 month and my truck shifts great. I would and have recommended this business.
I had some transmisson work done on my car and did have any other way to get to work.Chris and Jerrry at certified transmisson gave me a loaner car. It was not the best car in the world but it did the job. That car save my job and my life. Chris did anything he could to help make it a fair price. I would recommend them to anyone.
Went to shop due to a slight slip thinking it was the transmission. When they test drove it they decided that it was not a transmission issue and told me to take it to a mechanic and they also did not charge me anything to check it out. I have also had them service my transmission in the truck and will continue to take my vehicles to this shop.
This could have gone bad in so many ways. I had sworn off Certified Transmission in Topeka after a bad experience 10 years ago. I had fluid in transmission changed at another trusted shop I use. A noise developed but not because of the fluid change... mud from being flung off the wheel had snapped a plastic piece on the 4X4 actuator. Kevin and his crew diagnosed the problem, kept me in the loop on possible fixes, did some more diagnosing and found it was a vacuum line as opposed to transfer case or wheel bearing or something else. It could have cost me thousands, literally. It did not. Kevin found the problem, gave me options to fix it, and repeatedly stated he DIDN'T want to sell me something that was not needed. I went from $2500 (transfer case) to $250 because of a simple fix. I trust Kevin with my vehicle because he did it right! Great shop and great employees! Thank you Kevin for doing things correctly. Quality work, quality people...restored my optimism.
I was very pleased with Certified Transmissions. I had them replace a clutch in my car. The staff was very friendly and answered all my questions. I was provided a loaner car while the work was being done. A great experience. I would not hesitate to recommend them.
Kevin was easy to work with. He indicated that he thought the problem with the car might be mechanical, not related to the transmission, and discussed options if that was the case (which it was) once they checked out the vehicle. Since I was not in Topeka, he called to let me know, then saw to it that the vehicle got to the repair shop. The repair shop he recommended was very professional, as well. Thank you.
My name Mark Kaeberle and I had my transmission replaced in topeka certified transmission and the people there were very professional, explained the entire process and they were very nice and polite so I will recommend them to everyone I know. Thank you for the great job you did for me.