Client Review
Patrick Lauver — Topeka KS
Certified Transmission is pleased to share the following client review from Patrick Lauver of Topeka . Certified Transmission loves getting such feedback as Patrick shared as it assists with our goal of being the very best auto repair shop in the Topeka area.
I brought our van to Certified Transmission based on the reviews I read. Right away I experienced the great customer service that other customers wrote about. They put a brand-new transmission in our van and just a couple of days later the transmission went out, at no fault of Certified Transmission. With no hesitation, they brought the van back in and installed a new transmission. It is now almost three months later and we have no complaints. If a transmission ever went out in a vehicle we owned again, we would take it to Certified. In this day, customer service should be priority if one is going to do business with someone. And good customer service should not be judged on if everything goes right, but how the business deals with things when they go wrong.
Thank you, Patrick, for your kind words. We are pleased to hear that our team provided you with great customer service and resolved the issue with your van promptly. Your trust and recommendation mean a lot to us. Best wishes, Certified Transmission Team.